Equality, Diversity & Inclusion Policy

Last Updated: 9 December 2025

Our Commitment

Lewis Security, Risk & Compliance Solutions is committed to promoting equality, fairness and respect for all clients, learners, contractors and staff.

Zero Tolerance

We do not tolerate discrimination, harassment or victimisation in any form.

Protected Characteristics

We do not tolerate discrimination, harassment or victimisation on the grounds of:

Age

All age groups are treated with equal respect

Disability

Physical or mental impairments

Gender Reassignment

Transitioning or transitioned gender identity

Marriage or Civil Partnership

Marital or partnership status

Pregnancy and Maternity

Pregnancy, childbirth and maternity leave

Race, Nationality or Ethnic Origin

Cultural background and heritage

Religion or Belief

Religious or philosophical beliefs

Sex

Male, female or intersex

Sexual Orientation

Lesbian, gay, bisexual or heterosexual

Our Aims

We are committed to creating an inclusive environment where everyone feels valued and respected. To achieve this, we aim to:

Dignity and Respect

Treat all clients and learners with dignity and respect, regardless of their background or characteristics.

Accessible Services

Provide accessible services wherever practicable, ensuring everyone can participate fully in our training and consultancy.

Tailored Support

Offer training and support tailored to ability and learning needs, recognising that everyone learns differently.

Partner Values

Work with partners who adopt similar equality values and demonstrate commitment to diversity and inclusion.

Challenge Discrimination

Challenge unfair treatment or prejudicial behaviour whenever we encounter it, promoting a culture of respect.

Scope of Application

This policy applies to all aspects of our business operations, including:

Training Delivery

All training courses and educational services we provide

Consultancy Work

All consultancy and advisory services we deliver

Subcontracted Services

All subcontractors and partners we work with

Client Interactions

All communications and relationships with clients

What We Mean by Discrimination

Discrimination can take many forms. We are committed to preventing and addressing:

Direct Discrimination

Treating someone less favourably because of a protected characteristic

Indirect Discrimination

Applying a rule or policy that disadvantages people with a protected characteristic

Harassment

Unwanted conduct that violates dignity or creates an intimidating, hostile or offensive environment

Victimisation

Treating someone unfairly because they have made or supported a complaint about discrimination

Reasonable Adjustments

We are committed to making reasonable adjustments to ensure our services are accessible to everyone. This may include:

  • Adapting training materials and delivery methods
  • Providing additional support or resources
  • Adjusting assessment methods where appropriate
  • Ensuring accessible venues and facilities
  • Allowing extra time or breaks during training
  • Providing information in alternative formats

We encourage clients and learners to discuss their needs with us so we can make appropriate arrangements.

Reporting Concerns

If you experience or witness discrimination, harassment or victimisation in connection with our services, we encourage you to report it immediately.

All reports will be treated seriously, investigated thoroughly and handled with sensitivity and confidentiality.

How to Report

If you have concerns about discrimination or unfair treatment, please contact us:

External Support Resources

Equality and Human Rights Commission (EHRC)

Advice and guidance on equality and discrimination law

Phone: 0808 800 4000

Website: www.equalityhumanrights.com

Citizens Advice

Free, confidential advice on discrimination issues

Phone: 0800 144 8848

Website: www.citizensadvice.org.uk

ACAS (Advisory, Conciliation and Arbitration Service)

Workplace discrimination advice

Phone: 0300 123 1100

Website: www.acas.org.uk

Training & Awareness

We provide appropriate training to our staff and partners to ensure they:

  • Understand their responsibilities under equality legislation
  • Recognise and challenge discrimination and bias
  • Create inclusive environments for all learners
  • Make reasonable adjustments where needed
  • Respond appropriately to complaints or concerns

Consequences of Non-Compliance

Serious Action

Any breach of this policy will be taken seriously and may result in disciplinary action, termination of contracts, or removal from our supply chain.

Policy Review

This policy is reviewed annually or following any significant incident or change in legislation. We are committed to continuous improvement in our equality, diversity and inclusion practices.

Contact Us

If you have any questions about this Equality, Diversity & Inclusion Policy or wish to report a concern, please contact us:

LEWIS SECURITY, RISK & COMPLIANCE SOLUTIONS

Email: info@jl-security.co.uk

Phone: +44 7834 561015